My 5 year old reconyx hyperfire started having some problems this past fall/winter. Wouldn’t turn on and wouldn’t always save the images to the SD card. I contacted the company, saying that I have updated the firmware and even purchased new sd cards. They told me to send it in and gave me an estimate of $50-100 plus shipping to get it fixed. After 2.5 weeks my camera arrived at my house. They replaced battery terminal, replaced sd holder, gasket was upgraded from original material to silicone and replaced battery wire harness. Total bill, $0 and they even shipped the camera on their dime along with a free hat. Top notch cameras and even better customer service. By far the best I’ve ever received. These cameras aren’t for everyone with the cost involved, but you definitely get what you pay. Top notch company.