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Diamond Bow Service Question

L

luvtohunt

New Member
Has anyone had any dealings with Diamond Bow's Service? I had a problem with my buss cable. I sent an e-mail to the service department, got a response, had a few e-mails sent back in forth. In the end, they said they would send a buss cable to my local dealer, and a hat to me for my trouble, but now it has been almost four weeks since our last correspondence. I have sent e-mails that go un-answered.

Any advice on how to proceed?

Thanks,
 
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Isn't Diamond by Bowtech? That's wher I'd call.

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Yep, they are one in the same. Same tech support and sales departments.
 
I have only heard great things about bowtech customer service. You might give it just a few more days. They might be busy with the season.
 
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